What Do ERP Implementation Consultants Do?
ERP implementation specialists analyze a company’s business requirements and objectives and recommend ERP solutions that meet those requirements. They work closely with cross-functional teams within the company to ensure that correct configuration and data structure parameters are met during the ERP implementation process. Leveraging their expertise, they ensure the ERP rollout schedule is kept, and that project outcomes meet set objectives.
They also recommend business process enhancements that can help the company achieve more with ERP resources. Moreover, they play a crucial role in maximizing user acceptance through user acceptance testing (UAT), staff training workshops, and developing and publishing ERP procedure documentation to the company knowledge base.
Most In-Demand Services of ERP Implementation Consultants
Why Hire ERP Implementation Consultants?
Hiring ERP implementation consultants guarantees a successful ERP implementation because they bring extensive knowledge and hands-on experience working with specific ERP solutions. ERP implementation specialists apply these capabilities to projects where companies are introducing a new ERP solution and therefore need expert help in kicking things off. They also solve specific ERP needs, like testing and troubleshooting ERP software during the implementation process. Companies also benefit from the consultants’ ability to do capacity building of internal technical teams and end-users through workshops and training boot camps.
Moreover, these consultants offer crucial insights and support in the following areas:
System Selection and Installation
They help companies navigate the complex and often-challenging processes of selecting an ERP software solution from a galaxy of choices. Through requirements rationalization and extensive research, they recommend a shortlist of top contenders. Once a winner is selected, the ERP implementation engineer undertakes the installation process during which they may also assist in identifying and securing critical ERP system software dependencies like hardware and network and database infrastructure.
Data Integration, Testing, and Validation
ERP implementation consultants also apply their skills to the data importation process by connecting internal and external data sources to the ERP software system. Since this is a mission-critical step that determines the usability of the new system, working with an experienced ERP implementation specialist is crucial. Working closely with internal teams, they test and validate data imported into the new system to ensure it meets configuration, conversion, and transmission requirements.
User Training and Procedure Development
ERP implementation consultants undertake user training and procedure development, essential steps that ensure the new system attains a critical level of adoption. Training programs may include departmental workshops, training videos, and webinars. They also undertake procedure development activities, an essential activity that provides day-to-day users with procedural documents on how to use the system, troubleshoot common issues, and achieve higher productivity through the efficient use of available features.
Cutover and Follow-through Support
ERP implementation consultants manage the cutover phase of ERP implementation, ensuring all aspects of the system work, and troubleshooting any issues that may arise. Companies benefit from working with ERP implementation specialists because they can maintain an eye on the new system as end-users start using it. They also assist in the follow-through phase that deals with issues that may arise, both system-related and user-related, solving them through continual validation and verification of proper operation and ongoing user training and support, respectively.
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