In choosing the expert that will guide you through the digital transformation journey, there are a few skills in particular to watch out for. The following points deserve special attention when choosing from Consultport's pool of handpicked experts.

Industry knowledge: The person you are looking for should have reliable industry knowledge. The expert will have a deeper understanding of your business practices, nuances, pain points, annd success pointers.

Digital background: The suitable candidate should have the required qualifications to deliver quality service. Alongside the obvious professional background, our pool of curated consultants have worked with big players such as McKinsey or BCG and others. An independent consultant comes loaded with hands-on experience that will help to sail the business smoothly into the future. The consultant should therefore have background knowledge in programming languages and simple word processing systems. A consultant should help staff with simple challenges posed by these computer systems.

Sound digital management system knowledge: In today’s digital world, this is not a “good to have”, but a “must have”. Therefore, your consultant should have the skills to set up a digital system that will see the business sail safely ahead of competitors.

Consciousness about safeguarding against threats and internal weaknesses: A Digital Transformation consultant ensures that the business is operating on a more efficient digital management system that may secure more business opportunities. A highly skilled consultant safeguards against challenges and drives the system to ensure business continuity and success.

Cost effectiveness: A suitable candidate optimizes benefits and fits within your budget. Consultancy costs should be within the company budget and the solutions developed should be cost effective.

Project management experience: Hands-on experience on setting up a suitable digital transformation system and experience in management of such a system in a complex environment should be another quality in a digital transformation professional.

Sound understanding of infrastructure technology: The consultant should have a deeper understanding of digital infrastructure that enables businesses to meet their needs. Such infrastructure may include networking, data centers, hardware, and integration. .

Technical aptitude: Critical thinking, excellent communication skills, negotiation skills, and ability to influence business stakeholders is another valuable skill that the consultant may possess.

Knowledge about the regulatory framework: The consultant should be aware of the ICT policies and ensure that they are developed, maintained, and implemented in compliance with the regulatory framework.

Customer Care: You need to hire a resource that can aim at developing solutions to complex issues. Great customer experience should always top the list of consultants’ key offerings. The Digital Transformation consultant should implement systems that will lead to memorable customer experiences and put in place ways that will improve shortfalls. A better than good digital consultant should be able to set up a system that will not only offer excellent customer service but also one that delivers exceptional customer experience.

That said, Consultport will do the heavy lifting of identifying, screening, and bringing together the best among the best into a pool for you to choose the right fit.