What Do After Sales Service Strategists Do?
After-sales service consultants devise strategies that enhance the post-sale value customers get from a transaction. They have extensive experience developing after-sales warranties, for instance, that cover areas like duration of service, inclusions and exclusions, and scope of service. After-sales service specialists have multisectoral expertise and assist companies in diverse industries.
After-sales service strategists also perform a cost-benefit analysis of possible after-sales service strategies. They analyze customer usage and conduct surveys to determine whether offering after-sales service would be cost-effective and result in either more sales or improved customer loyalty. They also provide competitor analysis to understand similar offerings and decide whether offering a better after-sales package would make commercial sense.
Practical Use Cases
Most In-Demand Services of After Sales Service Strategists
Upselling Optimization
Investigate the customer journey and strategically deploy upselling strategies.
B2B After Sales Management
Gain insights into how after sales customer support differs in B2B markets and employ strategies to guarantee consumer retention.
Brand Loyalty Check
Scan user satisfaction and purchase recurrence by employing customer surveys and ensuring customer retention.
Customer Retention Strategy
Gain insight into the interactions that customers have with your product after purchase and use customer purchase history to formulate customer retention strategies.
Customer Lifetime Value Maximization
Increase the value your customers provide to you long-term by planning towards customer centric after sales support.
Cost Cutting
Learn how ensure customer success without extensive resource usage
Hiring After Sales Service Strategists through Consultport is Simple
1
Speak with One
of Our Experts
A Consultport manager will work with you to understand your business and project needs.
2
Choose Your
Favorite Candidate
We’ll propose handpicked Strategists for your project. Our average time to match can be as fast as 48 hours.
3
Start
Your Project
Work with your new Strategists. We take care of the admin work and are always there for you with personal support.
FAQs
1. What makes Consultport Strategists different?
Consultport takes pride in the detailed screening process that enables us to match you with candidates of the highest caliber. Our expert pool is chosen based on experience, personal interviews, and references. What does this mean for you? Handpicked consultants with thorough know-how for your needs.
2. Is hiring Strategists through Consultport in less than 48 hours possible?
In most cases, we can propose a potential candidate within a few working days. It depends on the complexity of the request and the time availability of the consultants. We are always committed to providing you with suitable candidates as fast as possible.
3. What does the “no-risk, pay only if satisfied” mean when I search for Consultport Strategists?
We are always fully committed to providing you with the highest service. Therefore, when you need Strategists, we offer you the request, search, and proposal stages completely free of charge. Every consultant has a different rate, which we communicate to you, with no strings attached.
After Sales Service Strategists are in High Demand
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