Top Customer Service Consulting Firms

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Consultport publishes objective research and verified information. Ratings updated: July 11, 2025.
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Country
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Bain & Company
Bain & Company
verified
verified
This consulting firm has been verified by Consultport.
Tier 1
Bain & Company is a Tier 1 global management consulting firm advising leaders across industries. With 65+ offices worldwide, it specializes in strategy, private equity, performance improvement, and digital transformation.
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22,301 Consultants globally
€ 3,000–5,000 / day
$500M to $1B Revenue
20+ Countries covered
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Expertise: Analytics, Business Turnaround, 38 more
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Industry: Agriculture, Automotive, 41 more
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Country: Austria, Belgium, 28 more
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Price: €€€
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McKinsey & Company
McKinsey & Company
verified
verified
This consulting firm has been verified by Consultport.
Tier 1
McKinsey & Company is a global Tier 1 strategy consulting firm known for solving the most complex business challenges. Operating in over 65 countries, it serves governments and corporations with unmatched analytical rigor and global influence.
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40,001 Consultants globally
€ 3,000–5,000 / day
$10M to $50M Revenue
20+ Countries covered
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Expertise: Analytics, Business Turnaround, 38 more
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Industry: Agriculture, Automotive, 41 more
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Country: Australia, Austria, 40 more
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Price: €€€
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Boston Consulting Group (BCG)
Boston Consulting Group (BCG)
verified
verified
This consulting firm has been verified by Consultport.
Tier 1
Boston Consulting Group (BCG) is a Tier 1 global consulting firm specializing in strategy and transformation. With offices in over 50 countries, it helps leading companies navigate complex change through deep industry expertise.
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37,704 Consultants globally
€ 3,000–5,000 / day
$500M to $1B Revenue
20+ Countries covered
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Expertise: Analytics, Business Turnaround, 38 more
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Industry: Agriculture, Automotive, 41 more
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Country: Australia, Austria, 29 more
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Price: €€€
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Strategy&
Strategy&
verified
verified
This consulting firm has been verified by Consultport.
Tier 2
Strategy& is the global strategy consulting business of PwC, serving clients across industries with deep sector insight and execution capability. With a presence in 50+ countries, it combines strategy with operational and digital transformation.
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5,938 Consultants globally
€ 2,500–4,500 / day
$1B to $10B Revenue
20+ Countries covered
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Expertise: Customer Service, Innovation, 9 more
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Industry: Agriculture, Automotive, 15 more
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Country: Australia, Austria, 43 more
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Price: €€€
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Deloitte
Deloitte
verified
verified
This consulting firm has been verified by Consultport.
Tier 2
Deloitte is a global Tier 2 professional services network offering audit, tax, risk, financial advisory, and consulting services. With approximately 460,000 employees across 150 countries, it delivers comprehensive solutions to complex business challenges.
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470,000 Consultants globally
€ 1,500–4,000 / day
$10B+ Revenue
20+ Countries covered
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Expertise: Business Turnaround, Customer Service, 14 more
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Industry: Agriculture, Automotive, 41 more
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Country: Australia, Austria, 21 more
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Price: €€
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Accenture
Accenture
verified
verified
This consulting firm has been verified by Consultport.
Tier 2
Accenture is a global Tier 2 consulting firm offering strategy, digital, technology, and operations services. Operating in over 120 countries, it employs over 700,000 professionals, delivering large-scale transformation across industries.
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5,727 Consultants globally
€ 1,500–3,500 / day
$10B+ Revenue
20+ Countries covered
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Expertise: Analytics, Business Automation, 16 more
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Industry: Automotive, Aviation, 17 more
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Country: Australia, Austria, 48 more
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Price: €€
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Public Consulting Group
Public Consulting Group
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
Public Consulting Group is a U.S.-based consultancy serving public sector organizations in health, education, and human services. It delivers program implementation, IT solutions, and operational improvement to enhance outcomes and efficiency for governments.
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2,728 Consultants globally
€ 1,800–3,500 / day
$500M to $1B Revenue
1-10 Countries covered
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Expertise: Analytics, Business Turnaround, 28 more
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Industry: Education, Healthcare, 3 more
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Country: Ukraine
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Price: €€
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Raya CX
Raya CX
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
Raya CX is a customer experience and BPO consultancy headquartered in Egypt. Operating in multiple languages and regions, it delivers omnichannel customer care, tech support, and digital services across telecom, retail, and BFSI sectors.
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5,054 Consultants globally
€ 2000–3,800 / day
$10M to $50M Revenue
1-10 Countries covered
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Expertise: Analytics, Business Automation, 2 more
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Industry: Banking, Communications, 3 more
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Country: Bahrain, Egypt, 3 more
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Price: €€
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Nae
Nae
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
Nae is a Spanish consultancy specializing in strategy and digital transformation for telecom and infrastructure sectors. It supports large-scale operational change, regulatory strategy, and innovation for clients across Spain, Latin America, and Europe.
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804 Consultants globally
€ 1,400–3,000 / day
$10M to $50M Revenue
1-10 Countries covered
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Expertise: Agile, Analytics, 43 more
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Industry: Automotive, Aviation, 35 more
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Country: France, Italy, 3 more
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Price: €€
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LPK
LPK
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
LPK is a U.S.-based brand and innovation consultancy helping companies build iconic consumer brands. Headquartered in Cincinnati, it blends design thinking, strategy, and storytelling to craft impactful brand experiences for global and emerging businesses.
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655 Consultants globally
€ 1,800–3,500 / day
Less than $1M Revenue
1-10 Countries covered
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Expertise: Brand, Communications, 7 more
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Industry: Consumer Goods, Household electronics, 5 more
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Country: Australia, Canada, 3 more
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Price: €€
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Merkle
Merkle
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
Merkle is a global customer experience consultancy specializing in data, digital marketing, and CRM. Part of dentsu, it helps brands create personalized, omnichannel experiences through analytics, technology, and creative strategy.
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6,590 Consultants globally
€ 1,400–3,000 / day
$1B to $10B Revenue
20+ Countries covered
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Expertise: Agile, Analytics, 30 more
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Industry: Automotive, Banking, 22 more
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Country: Australia, Austria, 33 more
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Price: €€
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Metyis
Metyis
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
Metyis is an international consultancy and digital partner combining strategy, data science, and technology. Based in Europe, it helps organizations grow and transform through agile, scalable solutions and long-term partnerships across industries.
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769 Consultants globally
€ 1,400–3,000 / day
$100M to $500M Revenue
20+ Countries covered
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Expertise: Agile, Analytics, 37 more
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Industry: Automotive, Banking, 23 more
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Country: Australia, Austria, 20 more
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Price: €€
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OMMAX
OMMAX
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
OMMAX is a digital strategy consultancy based in Germany, specializing in data-driven growth, M&A advisory, and digital transformation. It supports private equity and corporates across Europe with digital due diligence, customer insights, and performance optimization.
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303 Consultants globally
€ 1,400–3,000 / day
$1M to $10M Revenue
10-20 Countries covered
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Expertise: Agile, Analytics, 24 more
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Industry: Automotive, Banking, 19 more
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Country: Austria, France, 10 more
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Price: €€
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Onepoint
Onepoint
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
Onepoint is a French consultancy and tech integrator specializing in digital strategy, architecture, and transformation. With offices in Europe, North America, and Africa, it supports public and private sector clients through end-to-end innovation solutions.
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3,736 Consultants globally
€ 1,400–3,000 / day
$500M to $1B Revenue
1-10 Countries covered
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Expertise: Agile, Analytics, 36 more
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Industry: Automotive, Banking, 16 more
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Country: France, Italy, 6 more
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Price: €€
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P3
P3
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
P3 is an international consulting and engineering services firm specializing in automotive, telecommunications, and aerospace. Headquartered in Germany, it combines strategy, technology, and implementation to support innovation, connectivity, and operational transformation.
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1,770 Consultants globally
€ 1,400–3,000 / day
$10M to $50M Revenue
20+ Countries covered
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Expertise: Agile, Analytics, 37 more
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Industry: Automotive, Aviation, 30 more
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Country: Australia, Austria, 31 more
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Price: €€
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valantic
valantic
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
valantic is a digital consulting firm based in Germany, specializing in digitalization, SAP, and data analytics. It helps clients transform processes and customer experiences with a tech-driven, agile approach across industries in Europe.
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1,650 Consultants globally
€ 1,400–3,000 / day
$100M to $500M Revenue
20+ Countries covered
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Expertise: Agile, Analytics, 39 more
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Industry: Automotive, Aviation, 35 more
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Country: Australia, Austria, 27 more
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Price: €€
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Wavestone
Wavestone
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
Wavestone is a French-origin management consultancy specializing in digital transformation, cybersecurity, and operations. Operating in Europe, the U.S., and Asia, it helps clients align strategy and execution to drive innovation and performance.
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6,703 Consultants globally
€ 1,400–3,000 / day
$500M to $1B Revenue
10-20 Countries covered
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Expertise: Agile, Analytics, 44 more
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Industry: Automotive, Banking, 25 more
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Country: Australia, Austria, 15 more
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Price: €€
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West Monroe
West Monroe
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
West Monroe is a U.S.-based consultancy blending business strategy with digital and technology expertise. Known for its collaborative approach, it partners with clients across healthcare, energy, and private equity to drive measurable transformation.
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2,041 Consultants globally
€ 1,800–3,500 / day
$500M to $1B Revenue
1-10 Countries covered
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Expertise: Agile, Analytics, 43 more
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Industry: Automotive, Banking, 21 more
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Country: Canada, Mexico
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Price: €€
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WNS
WNS
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
WNS is a global business process management and consulting firm offering analytics, finance, and customer experience services. Headquartered in India, it operates in 15+ countries, serving clients in insurance, banking, travel, and healthcare.
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57,412 Consultants globally
€ 1,000–2,800 / day
$1B to $10B Revenue
10-20 Countries covered
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Expertise: Agile, Analytics, 40 more
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Industry: Automotive, Banking, 24 more
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Country: Australia, Brazil, 10 more
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Price: €
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Trianz
Trianz
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
Trianz is a U.S.-based digital transformation consultancy helping organizations leverage cloud, analytics, and automation. With delivery centers in the U.S. and India, it focuses on accelerating enterprise modernization through data-driven strategies and scalable tech.
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2,439 Consultants globally
€ 1,800–3,500 / day
$100M to $500M Revenue
20+ Countries covered
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Expertise: Agile, Analytics, 39 more
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Industry: Automotive, Aviation, 23 more
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Country: Australia, Austria, 22 more
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Price: €€
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Zinnov
Zinnov
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
Zinnov is a global strategy and management consulting firm headquartered in India, specializing in globalization, digital engineering, and innovation. It supports tech companies and corporates in scaling operations, ecosystems, and R&D globally.
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1,016 Consultants globally
€ 1,800–3,500 / day
$10M to $50M Revenue
10-20 Countries covered
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Expertise: Agile, Analytics, 35 more
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Industry: Automotive, Banking, 25 more
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Country: Australia, Brazil, 12 more
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Price: €€
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CBTW Strategy & Governance
CBTW Strategy & Governance
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
CBTW Strategy & Governance is a European consultancy offering digital transformation, governance, and IT strategy services. It helps corporates and institutions align technology with business goals, ensuring compliance, innovation, and operational efficiency.
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53 Consultants globally
€ 1,400–3,000 / day
$100M to $500M Revenue
10-20 Countries covered
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Expertise: Agile, Analytics, 18 more
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Industry: Banking, Communications, 11 more
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Country: Australia, Austria, 8 more
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Price: €€
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Sia Partners
Sia Partners
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
Sia Partners is a global management consultancy headquartered in Paris, focused on strategy, transformation, and AI. Operating in 19 countries, it serves clients across energy, financial services, telecom, and the public sector with innovative solutions.
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3,201 Consultants globally
€ 1,800–3,500 / day
$500M to $1B Revenue
20+ Countries covered
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Expertise: Business Turnaround, Compliance, 18 more
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Industry: Automotive, Banking, 15 more
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Country: Australia, Austria, 29 more
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Price: €€
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Sopra Steria Next
Sopra Steria Next
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
Sopra Steria Next is the management consulting arm of Sopra Steria, focused on digital transformation and strategic advisory. Headquartered in France, it helps organizations rethink business models and embrace innovation across Europe.
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1,828 Consultants globally
€ 1,400–3,000 / day
$1B to $10B Revenue
20+ Countries covered
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Expertise: Business Automation, Cloud Services, 10 more
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Industry: Automotive, Aviation, 11 more
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Country: Australia, Austria, 32 more
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Price: €€
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Square Management
Square Management
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
Square Management is a French consulting firm focused on transformation, risk, and performance. It supports financial services and corporates in managing change and improving operations through strategic, regulatory, and digital expertise.
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843 Consultants globally
€ 1,800–3,500 / day
$1B to $10B Revenue
1-10 Countries covered
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Expertise: Agile, Analytics, 35 more
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Industry: Automotive, Banking, 23 more
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Country: France, Italy, 3 more
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Price: €€
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Synpulse
Synpulse
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
Synpulse is a global management consultancy specializing in banking, insurance, and healthtech. Headquartered in Zurich, it delivers strategy, technology, and regulatory solutions to financial institutions worldwide, blending industry expertise with agile execution.
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1,110 Consultants globally
€ 1,000–2,800 / day
$1M to $10M Revenue
20+ Countries covered
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Expertise: Agile, Analytics, 43 more
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Industry: Automotive, Banking, 19 more
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Country: Australia, Austria, 22 more
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Price: €
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The Hackett Group
The Hackett Group
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
The Hackett Group is a U.S.-based consultancy specializing in performance improvement, digital transformation, and benchmarking. It helps global companies optimize finance, HR, procurement, and IT functions using proprietary best practices and data-backed insights.
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1,823 Consultants globally
€ 1,800–3,500 / day
$100M to $500M Revenue
20+ Countries covered
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Expertise: Agile, Analytics, 43 more
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Industry: Automotive, Aviation, 29 more
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Country: Australia, Austria, 30 more
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Price: €€
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BearingPoint
BearingPoint
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
BearingPoint is a European management and technology consultancy. With strong roots in Germany and France, it advises on digital transformation, operations, and analytics, serving clients across industries in Europe and beyond.
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10,055 Consultants globally
€ 1,400–3,000 / day
$1B to $10B Revenue
20+ Countries covered
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Expertise: Agile, Business Automation, 8 more
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Industry: Automotive, Banking, 12 more
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Country: Austria, Belgium, 25 more
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Price: €€
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Bosch Service Solutions
Bosch Service Solutions
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
Bosch Service Solutions is a provider of business process outsourcing and digital services. A division of Bosch Group, it delivers customer experience, mobility, and security solutions from hubs across Europe and Latin America.
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3,139 Consultants globally
€ 1,400–3,000 / day
$500M to $1B Revenue
1-10 Countries covered
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Expertise: Analytics, Business Automation, 31 more
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Industry: Automotive, Aviation, 13 more
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Country: Germany
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Price: €€
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Campana & Schott
Campana & Schott
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
Campana & Schott is a European consultancy specializing in project management and digital transformation. Headquartered in Frankfurt, it helps organizations implement change through Microsoft technologies and process optimization.
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573 Consultants globally
€ 1,800–3,500 / day
$10M to $50M Revenue
10-20 Countries covered
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Expertise: Agile, Analytics, 39 more
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Industry: Automotive, Banking, 23 more
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Country: Australia, Austria, 12 more
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Price: €€
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Capgemini Invent
Capgemini Invent
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
Capgemini Invent is the innovation and consulting arm of Capgemini. It helps global organizations transform through strategy, data, and digital design, combining technology and industry expertise across 30+ countries.
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16,605 Consultants globally
€ 1,400–3,000 / day
$10B+ Revenue
20+ Countries covered
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Expertise: Cloud Services, Customer Service, 8 more
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Industry: Agriculture, Automotive, 16 more
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Country: Australia, Austria, 34 more
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Price: €€
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Centric Consulting
Centric Consulting
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
Centric Consulting is a U.S.-based firm offering business and technology consulting. It partners with clients on digital transformation, process improvement, and IT solutions through a blend of local expertise and remote delivery.
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1,155 Consultants globally
€ 1,800–3,500 / day
$100M to $500M Revenue
1-10 Countries covered
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Expertise: Agile, Analytics, 40 more
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Industry: Automotive, Banking, 23 more
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Country: Australia, Canada, 1 more
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Price: €€
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Credera
Credera
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
Credera is a global, boutique consulting firm combining transformational consulting capabilities, deep industry knowledge, and AI and technology expertise to deliver valuable customer experiences and accelerated growth across a broad range of industries worldwide.
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1,839 Consultants globally
€ 1,800–3,500 / day
$100M to $500M Revenue
10-20 Countries covered
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Expertise: Agile, Analytics, 43 more
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Industry: Automotive, Banking, 26 more
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Country: Australia, Belgium, 9 more
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Price: €€
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CXG
CXG
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
CXG is a global customer experience consulting and services firm specializing exclusively in serving premium and luxury brands. It offers an end-to-end CX transformation framework, integrating customer insights, consulting, measurement, and training.
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683 Consultants globally
€ 2000–3,800 / day
$1M to $10M Revenue
1-10 Countries covered
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Expertise: Analytics, Brand, 16 more
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Industry: Banking, Consumer electronics, 16 more
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Country: Australia
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Price: €€
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Davidson consulting
Davidson consulting
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
Davidson Consulting is a B Corp-certified firm specializing in management and technology consulting. With over 2,000 employees across Europe and the Middle East, it offers expertise in digital transformation, AI, and Industry 4.0 initiatives.
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1,880 Consultants globally
€ 1,400–3,000 / day
$500M to $1B Revenue
1-10 Countries covered
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Expertise: Agile, Analytics, 37 more
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Industry: Automotive, Banking, 15 more
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Country: Austria, Belgium, 4 more
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Price: €€
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Detecon
Detecon
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
Detecon is a German consulting firm specializing in digital transformation, combining management and technology expertise. A subsidiary of Deutsche Telekom, it supports clients in telecom, automotive, and public sectors across Europe, the Middle East, and Africa.
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897 Consultants globally
€ 1,800–3,500 / day
$1M to $10M Revenue
10-20 Countries covered
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Expertise: Agile, Analytics, 40 more
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Industry: Automotive, Aviation, 29 more
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Country: Australia, Austria, 14 more
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Price: €€
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Be | Shaping the Future
Be | Shaping the Future
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
Be | Shaping the Future is a European consultancy focused on financial services. With 1,800+ professionals in 11 countries, it advises banks, insurers, and fintechs on transformation, compliance, and digital innovation.
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1,112 Consultants globally
€ 1,400–3,000 / day
$100M to $500M Revenue
1-10 Countries covered
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Expertise: Agile, Analytics, 43 more
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Industry: Banking, Financial services, 5 more
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Country: France, Germany, 1 more
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Price: €€
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BDO Switzerland
BDO Switzerland
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
BDO Switzerland is a top advisory and audit firm focused on SMEs and public organizations. With over 1,500 professionals and a strong presence in 30+ locations, it delivers audit, tax, and business consulting services.
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1,242 Consultants globally
€ 1,400–3,000 / day
$1B to $10B Revenue
20+ Countries covered
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Expertise: Agile, Analytics, 48 more
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Industry: Agriculture, Automotive, 39 more
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Country: Australia, Austria, 34 more
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Price: €€
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adesso business consulting AG
adesso business consulting AG
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
Adesso Business Consulting AG is a German consulting firm focused on business and IT transformation. Serving banking, insurance, and energy sectors, it blends industry expertise with agile methods to guide digital change across the DACH region.
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709 Consultants globally
€ 1,400–3,000 / day
$1M to $10M Revenue
10-20 Countries covered
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Expertise: Agile, Analytics, 42 more
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Industry: Automotive, Banking, 21 more
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Country: Australia, Bahrain, 6 more
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Price: €€
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Adone Conseil
Adone Conseil
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
Adone Conseil is a French consulting firm specializing in luxury, retail, and consumer goods. Headquartered in Paris, it supports digital and operational transformation with a strong focus on SAP and omnichannel customer experience.
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543 Consultants globally
€ 1,400–3,000 / day
$100M to $500M Revenue
1-10 Countries covered
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Expertise: Agile, Analytics, 32 more
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Industry: Banking, Consumer Goods, 5 more
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Country: Finland
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Price: €€
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BDO France
BDO France
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
BDO France is a leading accounting and advisory firm serving mid-sized companies. It offers audit, tax, and consulting services with a strong national footprint and global access through the BDO international network.
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1,395 Consultants globally
€ 1,400–3,000 / day
$10M to $50M Revenue
20+ Countries covered
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Expertise: Agile, Analytics, 48 more
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Industry: Agriculture, Automotive, 39 more
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Country: Australia, Austria, 34 more
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Price: €€
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Baringa
Baringa
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
Baringa is a consultancy specializing in energy, financial services, and climate change. Headquartered in London, it partners with global clients to deliver strategy, transformation, and sustainability solutions with deep industry focus.
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2,231 Consultants globally
€ 1,500–3,000 / day
$100M to $500M Revenue
10-20 Countries covered
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Expertise: Agile, Analytics, 48 more
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Industry: Automotive, Banking, 29 more
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Country: Australia, Belgium, 9 more
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Price: €€
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BCG GAMMA
BCG GAMMA
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
BCG GAMMA is the data science and advanced analytics unit of Boston Consulting Group. It combines AI, machine learning, and consulting to help global clients solve complex business problems through data-driven strategies.
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171 Consultants globally
€ 1,800–3,500 / day
$500M to $1B Revenue
20+ Countries covered
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Expertise: Agile, Analytics, 28 more
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Industry: Automotive, Aviation, 34 more
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Country: Australia, Austria, 42 more
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Price: €€
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BCG Platinion
BCG Platinion
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
BCG Platinion is the technology implementation arm of Boston Consulting Group. It supports enterprise transformation, IT architecture, and cybersecurity projects for global clients through deep tech and sector expertise.
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909 Consultants globally
€ 800–2,500 / day
$10M to $50M Revenue
20+ Countries covered
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Expertise: Agile, Analytics, 40 more
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Industry: Automotive, Aviation, 34 more
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Country: Australia, Austria, 26 more
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Price: €
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Huron
Huron
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
Huron is a U.S.-based management consulting firm focused on healthcare, education, and commercial sectors. It delivers strategic, operational, and digital solutions to help organizations innovate, grow, and improve performance.
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5,915 Consultants globally
€ 1,800–3,500 / day
$1B to $10B Revenue
1-10 Countries covered
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Expertise: Agile, Analytics, 47 more
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Industry: Banking, Consumer Goods, 19 more
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Country: Australia, Canada, 4 more
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Price: €€
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H&Z Management Consulting
H&Z Management Consulting
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
H&Z Management Consulting is a German consultancy specializing in procurement, operations, and transformation. With a focus on sustainable value creation, it serves industrial clients across Europe, blending strategic insight with implementation expertise.
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307 Consultants globally
€ 1,400–3,000 / day
$1M to $10M Revenue
10-20 Countries covered
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Expertise: Agile, Analytics, 45 more
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Industry: Agriculture, Automotive, 35 more
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Country: Austria, Belgium, 10 more
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Price: €€
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HeadMind Partners
HeadMind Partners
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
HeadMind Partners is a European consultancy focused on cybersecurity, data protection, and digital transformation. Headquartered in Paris, it supports large organizations with risk management, compliance, and technology governance services across regulated industries.
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1,303 Consultants globally
€ 1,400–3,000 / day
$50M to $100M Revenue
1-10 Countries covered
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Expertise: Agile, Analytics, 25 more
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Industry: Automotive, Banking, 20 more
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Country: France, United Kingdom
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Price: €€
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Heidrick & Struggles
Heidrick & Struggles
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
Heidrick & Struggles is a global executive search and leadership consulting firm. With offices in over 30 countries, it advises boards and senior leaders on succession planning, leadership development, and organizational effectiveness.
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2,259 Consultants globally
€ 1,800–3,500 / day
$1B to $10B Revenue
20+ Countries covered
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Expertise: Business Turnaround, Compliance, 16 more
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Industry: Automotive, Aviation, 15 more
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Country: Australia, Belgium, 26 more
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Price: €€
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Hitachi Consulting
Hitachi Consulting
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verified
This consulting firm has been verified by Consultport.
Tier 3
Hitachi Consulting is a global consulting firm specializing in digital transformation, IT strategy, and operational performance. Now part of Hitachi Vantara, it integrates technology and consulting to drive innovation across manufacturing, energy, and logistics.
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135 Consultants globally
€ 1,800–3,500 / day
$1B to $10B Revenue
20+ Countries covered
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Expertise: Agile, Analytics, 43 more
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Industry: Automotive, Aviation, 30 more
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Country: Australia, Belgium, 31 more
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Price: €€
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HPP Strategy and Marketing Consulting
HPP Strategy and Marketing Consulting
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
HPP Strategy and Marketing Consulting is a boutique German consultancy focused on automotive and industrial sectors. It supports strategy, marketing, and transformation projects with deep sector expertise and a data-driven, pragmatic approach.
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220 Consultants globally
€ 1,400–3,000 / day
$1M to $10M Revenue
10-20 Countries covered
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Expertise: Agile, Analytics, 28 more
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Industry: Automotive, Banking, 15 more
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Country: Austria, Belgium, 9 more
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Price: €€
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IZO
IZO
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
IZO is a customer experience consultancy based in Spain, specializing in CX strategy, design, and measurement. It supports clients in Latin America and Europe with insights-driven transformation to enhance customer journeys and loyalty.
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610 Consultants globally
€ 1,400–3,000 / day
$1B to $10B Revenue
1-10 Countries covered
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Expertise: Analytics, Brand, 17 more
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Industry: Banking, Communications, 14 more
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Country: Spain
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Price: €€
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julhiet sterwen
julhiet sterwen
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
julhiet sterwen is a French consulting firm specializing in transformation, change, and human capital. It blends strategy and execution to support digital, organizational, and cultural change for large corporates and public institutions across France and Europe.
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541 Consultants globally
€ 1,400–3,000 / day
$10M to $50M Revenue
1-10 Countries covered
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Expertise: Agile, Analytics, 40 more
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Industry: Automotive, Banking, 16 more
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Country: France, Italy, 3 more
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Price: €€
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Growe
Growe
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verified
This consulting firm has been verified by Consultport.
Tier 3
Growe is a boutique strategy consultancy based in Germany, focused on digital transformation and sustainable business growth. It supports mid-sized firms and startups with tailored solutions in innovation, customer experience, and business design.
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507 Consultants globally
€ 800–2,000 / day
$1M to $10M Revenue
1-10 Countries covered
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Expertise: Brand, Communications, 11 more
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Industry: Banking, Consumer Goods, 5 more
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Country: Spain
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Price: €
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eleven strategy
eleven strategy
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
eleven strategy is a Paris-based boutique consultancy specializing in strategy, digital transformation, and data-driven growth. Focused on innovation and execution, it serves corporate and private equity clients across industries in Europe.
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99 Consultants globally
€ 1,400–3,000 / day
$1M to $10M Revenue
1-10 Countries covered
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Expertise: Agile, Analytics, 23 more
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Industry: Banking, Communications, 11 more
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Country: France
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Price: €€
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Eraneos
Eraneos
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
Eraneos is an international consulting group specializing in digital transformation, IT strategy, and data. Formed from the merger of Ginkgo, Quint, and AWK, it operates across Europe and supports clients in both public and private sectors.
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257 Consultants globally
€ 1,400–3,000 / day
$100M to $500M Revenue
10-20 Countries covered
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Expertise: Agile, Analytics, 40 more
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Industry: Automotive, Aviation, 35 more
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Country: Australia, Austria, 13 more
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Price: €€
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Etribes
Etribes
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
Etribes is a German digital consultancy focused on business model innovation and digital ventures. Based in Hamburg, it combines entrepreneurial experience with consulting to help corporates and scale-ups accelerate digital growth and transformation.
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146 Consultants globally
€ 1,400–3,000 / day
$1M to $10M Revenue
1-10 Countries covered
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Expertise: Agile, Analytics, 30 more
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Industry: Automotive, Banking, 14 more
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Country: France, Germany, 1 more
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Price: €€
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Frost & Sullivan
Frost & Sullivan
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verified
This consulting firm has been verified by Consultport.
Tier 3
Frost & Sullivan is a global growth strategy consulting and market research firm. Headquartered in the U.S., it supports innovation, market entry, and competitive strategy across 40+ industries, combining analytics, insights, and foresight.
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2,288 Consultants globally
€ 1,800–3,500 / day
$100M to $500M Revenue
20+ Countries covered
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Expertise: Analytics, Brand, 28 more
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Industry: Agriculture, Automotive, 39 more
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Country: Australia, Belgium, 28 more
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Price: €€
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Gallup
Gallup
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verified
This consulting firm has been verified by Consultport.
Tier 3
Gallup is a global analytics and consulting firm known for its expertise in employee engagement, leadership, and organizational performance. With offices in 20+ countries, it combines behavioral science with data-driven insights to drive growth.
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2,323 Consultants globally
€ 1,800–3,500 / day
$100M to $500M Revenue
20+ Countries covered
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Expertise: Analytics, Brand, 26 more
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Industry: Banking, Communications, 14 more
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Country: Australia, Austria, 26 more
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Price: €€
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Genpact
Genpact
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verified
This consulting firm has been verified by Consultport.
Tier 3
Genpact is a global professional services firm focused on digital transformation and operations. Originating from GE, it operates in over 30 countries, delivering AI and analytics-driven solutions to finance, supply chain, and customer experience functions.
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132,087 Consultants globally
€ 1,800–3,500 / day
$1B to $10B Revenue
10-20 Countries covered
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Expertise: Agile, Analytics, 46 more
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Industry: Automotive, Banking, 26 more
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Country: Australia, Austria, 13 more
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Price: €€
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Globant GUT
Globant GUT
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
Globant GUT is the consulting arm of Globant, a digital-native company focused on business reinvention. It combines strategy, creativity, and technology to support innovation and transformation for global brands across digital ecosystems.
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558 Consultants globally
€ 1,400–3,000 / day
$100M to $500M Revenue
1-10 Countries covered
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Expertise: Agile, Analytics, 34 more
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Industry: Automotive, Banking, 19 more
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Country: Australia, Brazil, 5 more
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Price: €€
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Compare up to 3 Customer Service Consulting Firms

How to Choose Customer Service Consulting
Firm for Your Business

Choosing the right Customer Service consulting firm can improve margins by identifying new revenue opportunities. The right partner brings the expertise needed to optimize pricing strategy and execution.
Here are Key Areas Where Customer Service Consulting Firms Typically Add Value
  • Conduct comprehensive pricing diagnostics to uncover revenue opportunities
  • Build and test optimized pricing strategies based on customer insights
  • Align internal teams around a unified pricing framework
  • Support implementation and ensure change is managed effectively
  • Provide training and tools to maintain pricing excellence
What to Ask When Evaluating Customer Service Consulting Firm
  • What industries or pricing models do you specialize in?
  • Can you share case studies or outcomes from past pricing projects?
  • How do you gather and use data in your pricing recommendations?
  • What support do you offer during and after implementation?

How to Choose a Customer Service/Experience Consulting Firm for Your Business

Choosing the right Customer Service/Experience Consulting firm can increase satisfaction and loyalty. The right partner brings the expertise needed to design seamless, personalized experiences across every customer touchpoint.
Here are Key Areas Where Customer Service/Experience Consulting Firms Typically Add Value
  • Map and assess current customer journeys
  • Design service models and experience strategies
  • Implement tools like CRM, chatbots, and feedback systems
  • Train staff in customer-centric behaviors and standards
  • Track and optimize KPIs like NPS and CSAT
What to Ask When Evaluating a Customer Service/Experience Consulting Firm
  • What industries or customer segments do you specialize in?
  • Can you share case studies or outcomes from CX projects?
  • How do you connect CX strategy to business results?
  • What support do you offer during and after implementation?