Top CRM Consulting Firms

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Consultport publishes objective research and verified information. Ratings updated: September 13, 2025.
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Oliver Wyman
Oliver Wyman
verified
verified
This consulting firm has been verified by Consultport.
Tier 2
Oliver Wyman is a leading international consulting firm specializing in strategy, operations, risk, and organizational transformation. With deep industry knowledge and analytical expertise, the firm helps clients accelerate growth and navigate challenges.
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9,178 Consultants globally
€ 2,200–4,500 / day
$1M to $10M Revenue
20+ Countries covered
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Expertise: Business Automation, Business Turnaround, 14 more
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Industry: Automotive, Aviation, 11 more
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Country: Australia, Austria, 26 more
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Price: €€
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BearingPoint
BearingPoint
verified
verified
This consulting firm has been verified by Consultport.
Tier 2
BearingPoint is a European management and technology consultancy. With strong roots in Germany and France, it advises on digital transformation, operations, and analytics, serving clients across industries in Europe and beyond.
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10,055 Consultants globally
€ 1,400–3,000 / day
$1B to $10B Revenue
20+ Countries covered
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Expertise: Agile, Business Automation, 9 more
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Industry: Automotive, Banking, 13 more
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Country: Austria, Belgium, 25 more
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Price: €€
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Nae
Nae
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
Nae is a Spanish consultancy specializing in strategy and digital transformation for telecom and infrastructure sectors. It supports large-scale operational change, regulatory strategy, and innovation for clients across Spain, Latin America, and Europe.
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804 Consultants globally
€ 1,400–3,000 / day
$10M to $50M Revenue
1-10 Countries covered
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Expertise: Agile, Analytics, 42 more
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Industry: Automotive, Aviation, 35 more
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Country: France, Italy, 3 more
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Price: €€
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Merkle
Merkle
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
Merkle is a global customer experience consultancy specializing in data, digital marketing, and CRM. Part of dentsu, it helps brands create personalized, omnichannel experiences through analytics, technology, and creative strategy.
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6,590 Consultants globally
€ 1,400–3,000 / day
$1B to $10B Revenue
20+ Countries covered
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Expertise: Agile, Analytics, 30 more
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Industry: Automotive, Banking, 22 more
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Country: Australia, Austria, 33 more
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Price: €€
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Metyis
Metyis
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
Metyis is an international consultancy and digital partner combining strategy, data science, and technology. Based in Europe, it helps organizations grow and transform through agile, scalable solutions and long-term partnerships across industries.
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769 Consultants globally
€ 1,400–3,000 / day
$100M to $500M Revenue
20+ Countries covered
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Expertise: Agile, Analytics, 36 more
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Industry: Automotive, Banking, 23 more
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Country: Australia, Austria, 20 more
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Price: €€
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OMMAX
OMMAX
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
OMMAX is a digital strategy consultancy based in Germany, specializing in data-driven growth, M&A advisory, and digital transformation. It supports private equity and corporates across Europe with digital due diligence, customer insights, and performance optimization.
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303 Consultants globally
€ 1,400–3,000 / day
$1M to $10M Revenue
10-20 Countries covered
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Expertise: Agile, Analytics, 24 more
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Industry: Automotive, Banking, 19 more
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Country: Austria, France, 10 more
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Price: €€
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Onepoint
Onepoint
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
Onepoint is a French consultancy and tech integrator specializing in digital strategy, architecture, and transformation. With offices in Europe, North America, and Africa, it supports public and private sector clients through end-to-end innovation solutions.
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3,736 Consultants globally
€ 1,400–3,000 / day
$500M to $1B Revenue
1-10 Countries covered
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Expertise: Agile, Analytics, 36 more
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Industry: Automotive, Banking, 16 more
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Country: France, Italy, 6 more
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Price: €€
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P3
P3
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
P3 is an international consulting and engineering services firm specializing in automotive, telecommunications, and aerospace. Headquartered in Germany, it combines strategy, technology, and implementation to support innovation, connectivity, and operational transformation.
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1,770 Consultants globally
€ 1,400–3,000 / day
$10M to $50M Revenue
20+ Countries covered
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Expertise: Agile, Analytics, 36 more
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Industry: Automotive, Aviation, 26 more
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Country: Australia, Austria, 30 more
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Price: €€
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Wavestone
Wavestone
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
Wavestone is a French-origin management consultancy specializing in digital transformation, cybersecurity, and operations. Operating in Europe, the U.S., and Asia, it helps clients align strategy and execution to drive innovation and performance.
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6,703 Consultants globally
€ 1,400–3,000 / day
$500M to $1B Revenue
10-20 Countries covered
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Expertise: Agile, Analytics, 43 more
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Industry: Automotive, Banking, 25 more
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Country: Australia, Austria, 15 more
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Price: €€
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West Monroe
West Monroe
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
West Monroe is a U.S.-based consultancy blending business strategy with digital and technology expertise. Known for its collaborative approach, it partners with clients across healthcare, energy, and private equity to drive measurable transformation.
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2,041 Consultants globally
€ 1,800–3,500 / day
$500M to $1B Revenue
1-10 Countries covered
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Expertise: Agile, Analytics, 43 more
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Industry: Automotive, Banking, 21 more
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Country: Canada, Mexico
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Price: €€
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WNS
WNS
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
WNS is a global business process management and consulting firm offering analytics, finance, and customer experience services. Headquartered in India, it operates in 15+ countries, serving clients in insurance, banking, travel, and healthcare.
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57,412 Consultants globally
€ 1,000–2,800 / day
$1B to $10B Revenue
10-20 Countries covered
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Expertise: Agile, Analytics, 40 more
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Industry: Automotive, Banking, 24 more
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Country: Australia, Brazil, 10 more
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Price: €
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Zinnov
Zinnov
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
Zinnov is a global strategy and management consulting firm headquartered in India, specializing in globalization, digital engineering, and innovation. It supports tech companies and corporates in scaling operations, ecosystems, and R&D globally.
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1,016 Consultants globally
€ 1,800–3,500 / day
$10M to $50M Revenue
10-20 Countries covered
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Expertise: Agile, Analytics, 35 more
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Industry: Automotive, Banking, 25 more
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Country: Australia, Brazil, 12 more
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Price: €€
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Valantic
Valantic
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
valantic is a digital consulting firm based in Germany, specializing in digitalization, SAP, and data analytics. It helps clients transform processes and customer experiences with a tech-driven, agile approach across industries in Europe.
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1,650 Consultants globally
€ 1,400–3,000 / day
$100M to $500M Revenue
20+ Countries covered
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Expertise: Agile, Analytics, 39 more
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Industry: Automotive, Aviation, 34 more
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Country: Austria, Germany, 3 more
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Price: €€
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Synpulse
Synpulse
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
Synpulse is a global management consultancy specializing in banking, insurance, and healthtech. Headquartered in Zurich, it delivers strategy, technology, and regulatory solutions to financial institutions worldwide, blending industry expertise with agile execution.
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1,110 Consultants globally
€ 1,000–2,800 / day
$1M to $10M Revenue
20+ Countries covered
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Expertise: Agile, Analytics, 42 more
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Industry: Automotive, Banking, 8 more
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Country: Australia, Austria, 20 more
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Price: €
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Slalom
Slalom
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
Slalom is a U.S.-based consulting firm focused on strategy, technology, and business transformation. Operating in major global cities, it partners with clients to deliver human-centered solutions powered by cloud, data, and modern platforms.
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9,700 Consultants globally
€ 1,800–3,500 / day
$1B to $10B Revenue
1-10 Countries covered
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Expertise: Agile, Cloud Services, 3 more
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Industry: Healthcare
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Country: Australia, Canada, 4 more
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Price: €€
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Soft Strategy
Soft Strategy
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
Soft Strategy is an Italian consulting firm focused on digital transformation, IT strategy, and regulatory compliance. It serves public and private clients with solutions in cybersecurity, cloud, and enterprise systems.
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253 Consultants globally
€ 1,400–3,000 / day
$10M to $50M Revenue
1-10 Countries covered
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Expertise: Agile, Analytics, 34 more
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Industry: Automotive, Aviation, 23 more
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Country: France, Italy, 3 more
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Price: €€
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Management Solutions
Management Solutions
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
Management Solutions is a global consultancy headquartered in Madrid, specializing in risk, finance, operations, and technology for financial institutions. With offices in 10+ countries, it supports regulatory compliance and digital transformation across banking and insurance.
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4,455 Consultants globally
€ 1,400–3,000 / day
$100M to $500M Revenue
20+ Countries covered
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Expertise: Agile, Analytics, 38 more
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Industry: Automotive, Aviation, 33 more
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Country: Australia, Austria, 34 more
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Price: €€
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The Hackett Group
The Hackett Group
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
The Hackett Group is a U.S.-based consultancy specializing in performance improvement, digital transformation, and benchmarking. It helps global companies optimize finance, HR, procurement, and IT functions using proprietary best practices and data-backed insights.
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1,823 Consultants globally
€ 1,800–3,500 / day
$100M to $500M Revenue
20+ Countries covered
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Expertise: Agile, Analytics, 42 more
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Industry: Automotive, Aviation, 29 more
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Country: Australia, Austria, 30 more
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Price: €€
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Trianz
Trianz
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
Trianz is a U.S.-based digital transformation consultancy helping organizations leverage cloud, analytics, and automation. With delivery centers in the U.S. and India, it focuses on accelerating enterprise modernization through data-driven strategies and scalable tech.
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2,439 Consultants globally
€ 1,800–3,500 / day
$100M to $500M Revenue
20+ Countries covered
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Expertise: Agile, Analytics, 38 more
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Industry: Automotive, Aviation, 23 more
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Country: Australia, Austria, 22 more
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Price: €€
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Mantu
Mantu
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
Mantu is a global consulting group providing business, technology, and digital services. Headquartered in Geneva, it operates in over 60 countries, helping organizations grow through innovation, transformation, and workforce expertise across industries.
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6,336 Consultants globally
€ 1,400–3,000 / day
$1B to $10B Revenue
20+ Countries covered
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Expertise: Agile, Analytics, 35 more
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Industry: Automotive, Banking, 22 more
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Country: Australia, Bahrain, 45 more
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Price: €€
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Bosch Service Solutions
Bosch Service Solutions
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
Bosch Service Solutions is a provider of business process outsourcing and digital services. A division of Bosch Group, it delivers customer experience, mobility, and security solutions from hubs across Europe and Latin America.
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3,139 Consultants globally
€ 1,400–3,000 / day
$500M to $1B Revenue
1-10 Countries covered
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Expertise: Analytics, Business Automation, 30 more
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Industry: Automotive, Aviation, 13 more
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Country: Germany
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Price: €€
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Campana & Schott
Campana & Schott
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
Campana & Schott is a European consultancy specializing in project management and digital transformation. Headquartered in Frankfurt, it helps organizations implement change through Microsoft technologies and process optimization.
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573 Consultants globally
€ 1,800–3,500 / day
$10M to $50M Revenue
10-20 Countries covered
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Expertise: Agile, Analytics, 39 more
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Industry: Automotive, Banking, 23 more
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Country: Australia, Austria, 12 more
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Price: €€
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Centric Consulting
Centric Consulting
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
Centric Consulting is a U.S.-based firm offering business and technology consulting. It partners with clients on digital transformation, process improvement, and IT solutions through a blend of local expertise and remote delivery.
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1,155 Consultants globally
€ 1,800–3,500 / day
$100M to $500M Revenue
1-10 Countries covered
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Expertise: Agile, Analytics, 40 more
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Industry: Automotive, Banking, 23 more
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Country: Australia, Canada, 1 more
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Price: €€
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Credera
Credera
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
Credera is a global, boutique consulting firm combining transformational consulting capabilities, deep industry knowledge, and AI and technology expertise to deliver valuable customer experiences and accelerated growth across a broad range of industries worldwide.
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1,839 Consultants globally
€ 1,800–3,500 / day
$100M to $500M Revenue
10-20 Countries covered
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Expertise: Agile, Analytics, 42 more
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Industry: Automotive, Banking, 26 more
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Country: Australia, Belgium, 9 more
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Price: €€
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CXG
CXG
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
CXG is a global customer experience consulting and services firm specializing exclusively in serving premium and luxury brands. It offers an end-to-end CX transformation framework, integrating customer insights, consulting, measurement, and training.
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683 Consultants globally
€ 2000–3,800 / day
$1M to $10M Revenue
1-10 Countries covered
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Expertise: Analytics, Brand, 16 more
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Industry: Banking, Consumer electronics, 16 more
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Country: Australia
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Price: €€
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Davidson consulting
Davidson consulting
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
Davidson Consulting is a B Corp-certified firm specializing in management and technology consulting. With over 2,000 employees across Europe and the Middle East, it offers expertise in digital transformation, AI, and Industry 4.0 initiatives.
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1,880 Consultants globally
€ 1,400–3,000 / day
$500M to $1B Revenue
1-10 Countries covered
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Expertise: Agile, Analytics, 37 more
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Industry: Automotive, Banking, 15 more
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Country: Austria, Belgium, 4 more
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Price: €€
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Detecon
Detecon
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
Detecon is a German consulting firm specializing in digital transformation, combining management and technology expertise. A subsidiary of Deutsche Telekom, it supports clients in telecom, automotive, and public sectors across Europe, the Middle East, and Africa.
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897 Consultants globally
€ 1,800–3,500 / day
$1M to $10M Revenue
10-20 Countries covered
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Expertise: Agile, Analytics, 40 more
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Industry: Automotive, Aviation, 29 more
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Country: Australia, Austria, 14 more
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Price: €€
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Be | Shaping the Future
Be | Shaping the Future
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
Be | Shaping the Future is a European consultancy focused on financial services. With 1,800+ professionals in 11 countries, it advises banks, insurers, and fintechs on transformation, compliance, and digital innovation.
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1,112 Consultants globally
€ 1,400–3,000 / day
$100M to $500M Revenue
1-10 Countries covered
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Expertise: Agile, Analytics, 43 more
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Industry: Banking, Financial services, 5 more
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Country: France, Germany, 1 more
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Price: €€
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BDO Switzerland
BDO Switzerland
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
BDO Switzerland is a top advisory and audit firm focused on SMEs and public organizations. With over 1,500 professionals and a strong presence in 30+ locations, it delivers audit, tax, and business consulting services.
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1,242 Consultants globally
€ 1,400–3,000 / day
$1B to $10B Revenue
20+ Countries covered
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Expertise: Agile, Analytics, 47 more
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Industry: Agriculture, Automotive, 38 more
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Country: Australia, Austria, 33 more
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Price: €€
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adesso business consulting AG
adesso business consulting AG
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
Adesso Business Consulting AG is a German consulting firm focused on business and IT transformation. Serving banking, insurance, and energy sectors, it blends industry expertise with agile methods to guide digital change across the DACH region.
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709 Consultants globally
€ 1,400–3,000 / day
$1M to $10M Revenue
10-20 Countries covered
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Expertise: Agile, Analytics, 42 more
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Industry: Automotive, Banking, 21 more
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Country: Australia, Bahrain, 6 more
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Price: €€
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Adone Conseil
Adone Conseil
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
Adone Conseil is a French consulting firm specializing in luxury, retail, and consumer goods. Headquartered in Paris, it supports digital and operational transformation with a strong focus on SAP and omnichannel customer experience.
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543 Consultants globally
€ 1,400–3,000 / day
$100M to $500M Revenue
1-10 Countries covered
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Expertise: Agile, Analytics, 32 more
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Industry: Banking, Consumer Goods, 5 more
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Country: Finland
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Price: €€
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BDO France
BDO France
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
BDO France is a leading accounting and advisory firm serving mid-sized companies. It offers audit, tax, and consulting services with a strong national footprint and global access through the BDO international network.
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1,395 Consultants globally
€ 1,400–3,000 / day
$10M to $50M Revenue
20+ Countries covered
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Expertise: Agile, Analytics, 47 more
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Industry: Agriculture, Automotive, 38 more
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Country: Australia, Austria, 33 more
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Price: €€
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Baringa
Baringa
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
Baringa is a consultancy specializing in consumer products, retail and pharmaceuticals. Headquartered in London, it partners with global clients to deliver strategy, transformation, and pricing solutions with deep industry focus.
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2,231 Consultants globally
€ 1,500–3,000 / day
$100M to $500M Revenue
10-20 Countries covered
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Expertise: Agile, Analytics, 48 more
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Industry: Automotive, Banking, 29 more
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Country: Australia, Belgium, 9 more
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Price: €€
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BCG Platinion
BCG Platinion
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
BCG Platinion is the technology implementation arm of Boston Consulting Group. It supports enterprise transformation, IT architecture, and cybersecurity projects for global clients through deep tech and sector expertise.
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909 Consultants globally
€ 800–2,500 / day
$10M to $50M Revenue
20+ Countries covered
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Expertise: Agile, Analytics, 39 more
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Industry: Automotive, Aviation, 33 more
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Country: Australia, Austria, 26 more
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Price: €
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Hitachi Consulting
Hitachi Consulting
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
Hitachi Consulting is a global consulting firm specializing in strategy, pricing, and digital transformation. Now part of Hitachi Vantara, it integrates technology and consulting to drive innovation across healthcare, energy, and logistics.
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135 Consultants globally
€ 1,800–3,500 / day
$1B to $10B Revenue
20+ Countries covered
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Expertise: Agile, Analytics, 43 more
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Industry: Automotive, Aviation, 30 more
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Country: Australia, Belgium, 31 more
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Price: €€
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HPP Strategy and Marketing Consulting
HPP Strategy and Marketing Consulting
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
HPP Strategy and Marketing Consulting is a boutique German consultancy focused on automotive and industrial sectors. It supports strategy, marketing, and transformation projects with deep sector expertise and a data-driven, pragmatic approach.
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220 Consultants globally
€ 1,400–3,000 / day
$1M to $10M Revenue
10-20 Countries covered
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Expertise: Agile, Analytics, 28 more
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Industry: Automotive, Banking, 15 more
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Country: Austria, Belgium, 9 more
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Price: €€
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Huron
Huron
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
Huron is a U.S.-based management consulting firm focused on healthcare, education, and commercial sectors. It delivers strategic, operational, and digital solutions to help organizations innovate, grow, and improve performance.
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5,915 Consultants globally
€ 1,800–3,500 / day
$1B to $10B Revenue
1-10 Countries covered
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Expertise: Agile, Analytics, 47 more
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Industry: Banking, Consumer Goods, 19 more
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Country: Australia, Canada, 4 more
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Price: €€
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julhiet sterwen
julhiet sterwen
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
julhiet sterwen is a French consulting firm specializing in transformation, change, and human capital. It blends strategy and execution to support digital, organizational, and cultural change for large corporates and public institutions across France and Europe.
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541 Consultants globally
€ 1,400–3,000 / day
$10M to $50M Revenue
1-10 Countries covered
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Expertise: Agile, Analytics, 40 more
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Industry: Automotive, Banking, 16 more
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Country: France, Italy, 3 more
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Price: €€
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Eraneos
Eraneos
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
Eraneos is an international consulting group specializing in digital transformation, IT strategy, and data. Formed from the merger of Ginkgo, Quint, and AWK, it operates across Europe and supports clients in both public and private sectors.
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257 Consultants globally
€ 1,400–3,000 / day
$100M to $500M Revenue
10-20 Countries covered
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Expertise: Agile, Analytics, 40 more
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Industry: Automotive, Aviation, 35 more
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Country: Australia, Austria, 13 more
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Price: €€
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Etribes
Etribes
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
Etribes is a German digital consultancy focused on business model innovation and digital ventures. Based in Hamburg, it combines entrepreneurial experience with consulting to help corporates and scale-ups accelerate digital growth and transformation.
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146 Consultants globally
€ 1,400–3,000 / day
$1M to $10M Revenue
1-10 Countries covered
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Expertise: Agile, Analytics, 30 more
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Industry: Automotive, Banking, 14 more
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Country: France, Germany, 1 more
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Price: €€
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Frost & Sullivan
Frost & Sullivan
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
Frost & Sullivan is a global growth strategy consulting and market research firm. Headquartered in the U.S., it supports innovation, market entry, and competitive strategy across 40+ industries, combining analytics, insights, and foresight.
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2,288 Consultants globally
€ 1,800–3,500 / day
$100M to $500M Revenue
20+ Countries covered
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Expertise: Analytics, Brand, 28 more
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Industry: Agriculture, Automotive, 38 more
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Country: Australia, Belgium, 28 more
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Price: €€
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Genpact
Genpact
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
Genpact is a global professional services firm focused on digital transformation and operations. Originating from GE, it operates in over 30 countries, delivering AI and analytics-driven solutions to finance, supply chain, and customer experience functions.
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132,087 Consultants globally
€ 1,800–3,500 / day
$1B to $10B Revenue
10-20 Countries covered
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Expertise: Agile, Analytics, 46 more
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Industry: Automotive, Banking, 26 more
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Country: Australia, Austria, 13 more
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Price: €€
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Globant GUT
Globant GUT
verified
verified
This consulting firm has been verified by Consultport.
Tier 3
Globant GUT is the consulting arm of Globant, a digital-native company focused on business reinvention. It combines strategy, creativity, and technology to support innovation and transformation for global brands across digital ecosystems.
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558 Consultants globally
€ 1,400–3,000 / day
$100M to $500M Revenue
1-10 Countries covered
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Expertise: Agile, Analytics, 34 more
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Industry: Automotive, Banking, 19 more
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Country: Australia, Brazil, 5 more
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Price: €€
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Compare up to 3 CRM Consulting Firms

How to Choose CRM Consulting
Firm for Your Business

Choosing the right CRM consulting firm can improve margins by identifying new revenue opportunities. The right partner brings the expertise needed to optimize pricing strategy and execution.
Here are Key Areas Where CRM Consulting Firms Typically Add Value
  • Conduct comprehensive pricing diagnostics to uncover revenue opportunities
  • Build and test optimized pricing strategies based on customer insights
  • Align internal teams around a unified pricing framework
  • Support implementation and ensure change is managed effectively
  • Provide training and tools to maintain pricing excellence
What to Ask When Evaluating CRM Consulting Firm
  • What industries or pricing models do you specialize in?
  • Can you share case studies or outcomes from past pricing projects?
  • How do you gather and use data in your pricing recommendations?
  • What support do you offer during and after implementation?

How to Choose a CRM Consulting Firm for Your Business

Choosing the right CRM Consulting firm can boost customer engagement and sales effectiveness. The right partner brings the expertise needed to select, implement, and customize CRM systems for your business goals.
Here are Key Areas Where CRM Consulting Firms Typically Add Value
  • Evaluate CRM needs and recommend best-fit platforms
  • Customize CRM features for sales, marketing, and service teams
  • Integrate CRM with existing tools and data pipelines
  • Train teams to adopt and fully utilize the CRM system
  • Provide ongoing optimization and performance tracking
What to Ask When Evaluating a CRM Consulting Firm
  • What CRM platforms or industries do you specialize in?
  • Can you share case studies or outcomes from CRM implementations?
  • How do you ensure user adoption and data quality?
  • What support do you offer during and after implementation?