AI Consulting for Telecom Service
The client, a telecom service provider, embarked on a digital transformation project to boost operational efficiency using AI.
“The potential rewards were immense, but so were the risks of not getting it right.” — CTO
The client sought an AI consultant to seamlessly integrate AI into their existing systems and create cloud-native applications that were both scalable and secure.
Consultport proposed 5 strong consultants within 48 hours. The client interviewed 4 candidates and selected an ex-IBM Senior Consultant with extensive industry expertise and rich AI consulting experiences. The consultant joined the client’s team a week after the initial request.
The consultant analyzed existing datasets to extract insights on customer behavior and network performance. Collaborating with the client, the consultant also conducted company workshops to grasp specific pain points and requirements for different functions.
“The analysis and workshops ensured that the proposed AI applications would meet the client’s requirements and were adaptable to future enhancements.” — AI Consultant
With a well-defined approach and strong collaboration, the consultant and the client’s team successfully designed and deployed several cloud-native AI applications, unlocking new levels of operational efficiency, scalability, and customer engagement.
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