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Business Communication Guide

Business Communication Guide
for Consultants

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Guide

Business Communication Guide for Consultants

Elevate your communication skills as a consultant and deliver unparalleled value to your clients!

Why Consultport’s Business CommunicationΒ Guide?

  • Explore how the top-down communication approach can help consultants effectively convey their messages

  • Learn about the 7C principles of effective communication

  • Actionable guidelines for consultants to improve their written, verbal and non-verbal communication

  • Features of the Business Communication Guide
  • Description of Business Communication Guide

Communication is the lifeblood of successful consulting.

Communication underpins every aspect of the consultant-client relationship, enabling consultants to understand client needs, provide tailored solutions, and build trust. Consultants may have the technical expertise to solve complex problems, but if they fail to convey their insights and recommendations in a clear and persuasive way, the value of their consulting services diminishes significantly. Aside from presenting recommendations, communication skills also play an important role in conflict management, contract negotiation and change facilitation, all crucial elements of a consulting engagement.

In this comprehensive guide from Consultport, we explore multiple aspects of communication in consulting, from the top-down communication approach and the 7C principles, to actionable guidelines for improving written, verbal, and non-verbal communication.

Frequently Asked Questions (FAQs)

The top-down communication method, also known as the Pyramid Method, is a way of communication in which the main idea is stated first, followed by the elaboration of the key insights from the main idea, and then a deep-dive into each insight. In a consulting context, top-down communication means starting your discussion with the conclusion and explaining the details in the further steps.

Any effective communication should embody the following 7 principles: clear, concise, concrete, correct, coherent, complete, and courteous. The 7C principle is vital in consulting because it allows consultants to effectively convey ideas, reduce misunderstandings, and build trust with their clients.

To refine their communication skills, consultants can seek feedbacks from clients and colleagues, engage in communication trainings and stay updated with the latest communication tools. Additionally, consultants working at a consultancy could promote a culture of empathy within their teams to allow deeper understanding and better communication with clients.

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