Fraud Detection for Insurance Company
The client, an insurance company in the Nordics, sought a digital transformation consultant to introduce an automated fraud detection tool that would increase efficiency and accuracy of identifying fraudulent claims.
“The battle against insurance fraud was relentless, and we needed to bolster our defenses.” — Head of Fraud Prevention
Consultport proposed 3 consultants within 24 hours. The client interviewed 2 candidates and selected a former Senior Consultant at Capgemini specializing in insurance technologies. The consultant started working with the client 72 hours after the initial request.
Working with the client’s fraud prevention team, the consultant conducted a thorough assessment on the client’s historical claims data and existing fraud detection process.
The consultant also engaged key stakeholders to grasp the specific requirements and objectives of the tool.
The implementation of the fraud detection tool significantly strengthened the client’s ability to prevent fraudulent activities, improve claim processing, and enhance customer trust.
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