Workflow Automation for EdTech Scaleup
The client, an EdTech scale-up, faced significant inefficiencies in its finance department. The manual, resource-heavy Order-to-Cash (O2C) process consumed substantial time and workforce resources, slowing down overall operations.
Despite ongoing digital efforts in other departments, the finance function lagged in automation. The company needed an expert to assess its finance processes and identify automation opportunities, focusing on the O2C process to drive operational efficiency.
The client approached Consultport for a solution to optimize its finance workflow. Within 48 hours, Consultport presented three highly qualified digital finance consultants. The client selected a former McKinsey consultant with over 10 years of experience, who had successfully led over 10 large-scale finance automation projects. The consultantâs role was to audit the current O2C process, identify inefficiencies, and implement automation solutions such as Robotic Process Automation (RPA) and Intelligent Document Processing (IDP).
The project began with a detailed audit of the companyâs finance operations and digital capabilities. The consultant worked closely with the CFO and IT team to map out the current challenges and assess opportunities for automation and AI integration. The approach had three key components:
Order-to-Cash Automation: The finance consultant focused on automating the manual O2C process. This included deploying RPA to handle repetitive tasks like invoicing and payment processing and using IDP to streamline data extraction and reduce manual input errors. These solutions aimed to reduce processing times and free up the finance team for higher-level tasks.
Generative AI Development: In parallel, the expert worked on integrating Azure OpenAI and AWS services into the companyâs operations. The focus was on building AI models that would enhance financial forecasting, automate decision-making processes, and provide predictive analytics for more informed strategy planning.
Training and Stakeholder Alignment: A series of workshops and training sessions were held to ensure both the finance and IT teams were fully aligned with the new tools and technologies being implemented. This helped stakeholders understand the strategic importance of the transformation and equipped them to manage the systems moving forward.
The changes introduced by the consultant helped the company to scale digital technologies more effectively, while maintaining streamlined financial operations.
« * » indique les champs nécessaires