6 Reasons Why Your Consulting Engagement Might Fail
Is that even a thing? Can a consulting engagement ever go wrong? Unfortunately, the answer is yes. Itâs unlikely to fail, if you find the right consultants for the right reasons. But still, thereâs a possibility that it wonât be all sunshine and rainbows the entire time.
In this article, weâll discuss some scenarios in which a consulting engagement might not be as productive as expected. Rest assured, the purpose of this article is not to bring negativity into your life.
In fact, along with the reasons why things could go wrong, you would also find some tips to avoid making some common mistakes. After all, why just talk about what could go wrong when you can also talk about what could go right, right?
1. Not Hiring the Right Expert
Some consultants are generalists - as in, theyâre a jack of all trades. Then there are consultants who are experts in a particular niche. For example, there are project management consultants who can help implement the agile methodology in your business. It is to streamline weekly operations and increase the overall efficiency. And if you want to restructure your business, a business turnaround consultant can come on board and sort things out for you. The key is to find the right consultants for any given business project.
Thanks to online consulting marketplaces, you can find the best consultants in any given niche within a matter of days. So if you were holding back from hiring a consultant because you couldnât find one for a specific business problem, you just ran out of excuses - because no matter what your situation is, itâs highly likely that there's a consultant out there who specializes in solving that particular problem.
2. Fear of Change
âBut thatâs how we have always done itâ is whatâs holding back a lot of businesses from progressing. Still, if youâre navigating through online consulting marketplaces to find the right consultants, then youâre already halfway there. You have probably realized that a consultant can guide you in the right direction. However, oftentimes, fear of change might stop you from actually implementing a consultantâs recommendations. Of course, thereâs room for questions and healthy skepticism. Itâs not that everything that a consultant says is set in stone from the get-go. In any consulting engagement, a company usually asks the consultant to collect some more data and make amends in the recommendations. But if the consultantâs analysis and recommendations end up as some PDF file on your companyâs Google Drive and never get used. Then your consulting engagement might be completely pointless.
3. Lack of Internal Support
Before you try to find the right consultants to help provide solutions for your business problems, you should let your team know why youâre hiring a consultant. They should know how everybodyâs support will help the consulting engagement. A consultant will engage with your team from time to time. So itâs essential that a consultant is treated as a full-time employee and not a âtemporary outsiderâ.
When a consultant is not given relevant information. This means if their emails or queries arenât promptly answered, and if they donât receive general support from the internal team, their performance will be affected. Even if you find the best consultants for your company, they wonât be able to put their best foot forward without the support of the team. Politics and ego might also play a role in slowing down a consultant. Even though itâs unlikely if everyoneâs on the same boat and looking for a solution, it can still happen and itâs your duty to prevent it.
4. Hiring a Consultant for the Wrong Reasons
Every business owner wants to find the best consultants for their company. But sometimes, consultants get hired in a rush and for the wrong reasons. For example, if you hire a consultant just because you expect them to reveal some trade secrets of a previous client. Well, then thatâs not a very good reason to bring a consultant on board. And if you want to bring an outside expert into the company just because you think your internal team is incompetent, then it might affect the morale of your team in a negative way. They probably wonât be helpful to the consultant.
Hiring a consultant just to make them work extra hours and during the weekends is also not healthy. Simply put, trying to find the right consultants for âwrongâ reasons will likely lead to a failed consulting engagement. Even if the consultant is competent and has produced results before, a companyâs intention behind hiring them will definitely play a huge role in their performance. So make sure you hire them for the right reasons only.
5. Not Doing Your Due Diligence When Hiring a Consultant
Just because a professional from your network recommends a consultant to you doesnât mean that you shouldnât do your due diligence before hiring them. You should always look for referees or previous clients who can testify for your potential consultantâs credibility. Social media has made doing background checks even simpler.
A consultantâs LinkedIn profile and recommendations will give a clearer picture of what their expertise is and what theyâve achieved so far. And if they have case studies on their website, well, then itâs a jackpot. You can examine how exactly a consultant helped a client achieve their goals in the past.
However, if you donât want to go through this extra headache, the best approach is to visit an online consulting marketplace. Theyâll handle the due diligence and initial interviews themselves- which will save you a lot of time.
6. You Expect the Consultant to Do All the Work
Yes, a consultant will do a lot of work, but not all of it. In fact, the quality of a consultantâs final output will depend upon the support theyâve received from everyone. When a consultant and the company work hand in hand and strive to achieve a common goal, the results are spectacular. However, some businesses might feel that their only role is to process the consultantâs invoice and the rest will take care of itself. But thatâs not the best attitude to have when onboarding a consultant.
For example, a consultant might recommend you to create a series of newsletters to keep in touch with the existing customers. Then the consultant and your internal team will have to work together to actually create, send, and monitor the performance of the newsletters. Itâs not that all the risk lies on the consultantâs shoulders. Both the company and the consultant have a shared responsibility to make their consulting engagement successful.
Conclusion
Engagements with consultants do work and can take your business to the next level. Thatâs why so many companies hire them and itâs a well-paid profession. But itâs necessary for businesses to be aware of their own role to make the consultantâs job as productive as possible. If the right consultants are hired, and they receive full support from the company, the chances of things going south are pretty slim.